Last updated: 16th of August 2022
This Privacy Notice describes how When I am Dead collects processes your personal information through the When I am Dead websites and applications that reference this Privacy Notice. When I am Dead refers to an ecosystem comprising When I am Dead websites (whose domain names include but are not limited to www.wheniamdead.nl, mobile applications, clients, applets and other applications that are developed to offer When I am Dead Services. “When I am Dead” as used in this Policy includes When I am Dead Operators.
This Privacy Policy applies to all platforms, websites, and departments of When I am Dead and When I am Dead Operators. By using When I am Dead Services, you are consenting to the collection, storage, processing and transfer of your personal information as described in this Privacy Policy.
When I am Dead, a company registered at van Hogenhoucklaan 144, 2595TJ Den Haag is the data controller for personal information collected in connection with provision of When I am Dead services.
- email address;
- name;
- gender;
- date of birth;
- home address;
- phone number;
- nationality;
- device ID;
- the Internet protocol (IP) address used to connect your device to the Internet;
- login, e-mail address, password and location of your device or computer;
- When I am Dead Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, and your settings preferences);
- version and time zone settings;
- transaction history;
- Information from other sources: we may receive information about you from other sources such as credit history information from credit bureaus;
Why does When I am Dead process my personal information?
We use your personal information to process your orders, and to communicate with you about orders and services;
We use your personal information to communicate with you in relation to When I am Dead Services;
Provide, troubleshoot, and improve When I am Dead Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of When I am Dead Services.
Improve our services. We process personal information to improve our services and for you to have a better user experience;
Recommendations and personalization. We use your personal information to recommend features and services that might be of interest to you, identify your preferences, and personalize your experience with When I am Dead Services;
Legal Basis for our use of personal information (EU and UK GDPR)
Performance of a contract when we provide you with products or services, or communicate with you about them. This includes when we use your personal information to take and handle orders, and process payments.
Legal obligation; to comply with our legal obligations under applicable laws and regulations.
Your consent when we ask for your consent to process your personal information for a specific purpose that we communicate to you. When you consent to processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop processing your data for that purpose.
Our legitimate interests and the interests of our users when, for example, we detect and prevent fraud and abuse in order to protect the security of our users, ourselves, or others;
When I am Dead does not allow anyone under the age of 18 to use When I am Dead Services.
We use cookies and similar tools to enhance your user experience, provide our services, and understand how customers use our services so we can make improvements. Depending on applicable laws in the region you are located in, the cookie banner on your browser will tell you how to accept or refuse cookies.
Information about our users is an important part of our business and we are not in the business of selling our users' personal information to others. When I am Dead shares users' personal information only as described below and with the subsidiaries or affiliates of When I am Dead that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Third party service providers: We employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk. These third-party service providers only have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with our contractual agreements and only as permitted by applicable data protection laws.
Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the user consents otherwise). Also, in the unlikely event that When I am Dead or substantially all of its assets are acquired, user information will be one of the transferred assets.
Protection of When I am Dead and others: We release account and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of When I am Dead, our users or others. This includes exchanging information with other companies or government, and organizations for fraud protection and credit risk reduction.
When I am Dead may transfer your data outside of the European Economic Area (“EEA”). When I am Dead puts in place suitable technical, organizational and contractual safeguards (including Standard Contractual Clauses), to ensure that such transfer is carried out in compliance with applicable data protection rules, except where the country to which the data is transferred has already been determined by the European Commission to provide an adequate level of protection.
Principally all your information is on your own phone. When I am Dead tries to minimize the personal customer information we have as much as we can.
Nevertheless we design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your personal information. Our security procedures mean that we may ask you to verify your identity to protect you against unauthorized access to your account password. We recommend using a unique password/pin code for your When I am Dead account that is not utilized for other online accounts and to sign off when you finish using a shared computer.
In order for us to provide you the best user experience, we may share your personal information with our marketing partners for the purposes of targeting, modeling, and/or analytics as well as marketing and advertising. You may opt-out of sharing personal information with our marketing partners, unless we have a legitimate interest to do so.
You can access your information, including your name, address, and profile information by reaching out to our support team.
If you have any questions or objection as to how we collect and process your personal information, please contact questions@wheniamdead.nl.
When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time.
In addition, subject to applicable law, you have the right to request access to, correct, and delete your personal data, and to ask for data portability. You may also object to our processing of your personal data or ask that we restrict the processing of your personal data in certain instances, by contacting questions@wheniamdead.nl.
We keep your personal information to enable your continued use of When I am Dead Services, for as long as it is required in order to fulfil the relevant purposes described in this Privacy Notice, and as may be required by law, or as otherwise communicated to you.
Our data protection officer can be contacted via questions@wheniamdead.nl, and will work to address any questions or issues that you have with respect to the collection and processing of your personal information.
If you choose to use When I am Dead Services, your use and any dispute over privacy is subject to this Notice and our Terms of Use. If you have any concerns about privacy at When I am Dead, please contact us with a thorough description, and we will try to resolve it. You also have the right to contact your local Data Protection Authority.
Our business changes constantly, and our Privacy Notice will change also. You must check our websites frequently to see recent changes. If you do not agree with the revised content, you shall stop accessing When I am Dead immediately. When an updated version of the Privacy Policy is released, your continued access to When I am Dead means that you agree to the updated content and agree to abide by the updated Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.
